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Customer Support

Our friendly
customer service
representatives are
always happy to help!
10am - 5pm M-F, EST

Don't miss out on
sales promotions,
free give-aways
and new product

Customer Service: Contact Us is an on-line Internet store with no physical retail location. We are unable to accomodate in-store pickups. Customer Service and our Order Help Desk are available from 10:00am to 5:00pm EST Monday through Friday.

We're always here to help you! We try to make ordering from us convenient, easy and enjoyable. If you have any questions, please feel free to use any of the methods listed below.

Call Us:

Toll Free: 800.579.7974
Locally at: 949.419.6230

Please call us for any of the following reasons:
  • To Order by Phone
  • If you have questions about one of out products
  • If you need help selecting the right product for your bird

Order Status:

If you want to know the status of your order have your order number handy. Enter the order number and your name below.
Order Number:
Phone Number:
E-Mail Address:
Type the word  SEED  here:

Email Us:
If we can help with any bird health question please feel free to email us: Please give us as much information about your question as possible. The more information we have about your birds diets, housing and their environment, the more help we can be. Please understand we canít answer medical or health question via email. If your pet has any serious health-related issues, we encourage you to contact your veterinarian.

Mail Us:
5319 University Drive Suite 629
Irvine, CA 92612

© lady gouldian 2011


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